Tuesday, April 1, 2008

Things you need to know going to Italian restaurant

Lately chat with a friend working as an full time waitress in an established Italian Restaurant. Their Restaurant has the following figure.
  • They don't serve cold water, all drink has to be purchased.
  • They actually serve hot water, but the waitress is reframed from telling to the customer or offer the hot water to the customer.
  • The serving is very small portion.
  • They have 10% service charges plus 7% GST charges. They have one more charges apply to the people who come alone, don't know what is the term of the charges.
  • If you bring along with own wine for celerbration, they will charge S$30/- service charges for let you use their glasses for the wine.
  • If you bring along your own cake for celerbration, they will charge S$25/- for cutting the cake and services during the weekday, and S$30/- during the weekend.
  • Their weekday set meal is about S$28/per person.
  • During the weekend, they insist the customer has to place order for at least S$50/per person A la cart. No sharing of food is encourage here.
  • During the special occasion like valentime day, per person has to order at least S$80/-.
  • During the pick hour, if you want to come here just for the desert, forget it because no desert order will be taken.
  • Any thing put on the table, you better ask before you eat, because all peanuts on the table are chargeable.

A lot of customers walk out from the restaurant due to any of the reasons above. The average they lost about 9 to 10 customers a day.

After the chat, I learned one thing....ie don't take things for granted. Like bringing your own cake and you think it is none of the other business. You are wrong in this place. Better ask before you are broke.

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